SN
Stanley N

1 reviews | Active since Dec 2019

04 Apr 2021, 19:17

ITC INQUIRIES ON MY NAME

I have noticed from transunion that a credit application inquiry was conducted on my name.I want to know who gave you permission to make a credit application on my behalf of which I never did. At one point my Rcs Game card was used for ********** purchase,It really shows that RCS cards are not safe.My score has been dropped because of this. Please remove this mess and explain to me as to who gave you authority to do so as I do not know anything.

Thanks, Stanley T Ngmano.***

0
Replies (2)
RCS
RCS's reply05 Apr 2021, 09:16
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


RCS
RCS's reply10 Jun 2021, 08:15
Official
 
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS