HS
Hero S
1 reviews | Active since Jan 2020
24 Jan 2020, 14:38
ISSUE WITH CLOSING RCS/GAME CREDIT CARD
I don't understand why it takes 36 days to close/cancel the RCS/Game store credit card while it takes them 2-3 days to open/get a credit with them.
This is just bull****. With FNB it only took them 5 minutes to close my credit card. Word of advice to anyone thinking of applying for RCS credit card, don't do it. Rather go to a bank to apply for credit, it's easier and quick to close it once settled.
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RCS's replyOfficial
24 Jan 2020, 14:45Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply24 Jan 2020, 14:45
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group