SM
Sharon M

1 reviews | Active since Oct 2011

06 Jul 2017, 14:41

Issue Not Resolved since April 2017

<p>Please URGENTLY advise when are you going to resolve the issue - I have lodged a complaint on Hello Peter and still you do not care. I have been following up on this matter almost on a daily basis in vain. </p> <p> </p> <p>Please URGENTLY resolve this issue and close my RCS account. It has brought me nothing but stress.</p>

0
Replies (2)
RCS
RCS's reply10 Jul 2017, 16:39
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply10 Jul 2017, 16:49
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,