Issue: Delayed Refund and Financial Hardship I've been waiting over 2 weeks for a refund from RCS

Issue: Delayed Refund and Financial Hardship I've been waiting over 2 weeks for a refund from RCS. Despite speaking to multiple agents, including Sasha , the issue remains unresolved. And Sasha told me Randy who deals with the complaints will call me but they never did.I've incurred financial losses and had to borrow from loan sharks due to the delay. In Summary - Spoke to Sasha, who confirmed refund processing - Randy handles complaints but hasn't called back as promised - I've wasted airtime on repeated calls - Financial hardship due to delayed refund and double payment Request: 1. Immediate refund 2. Compensation for airtime wasted and financial losses 3. Resolution and follow-up on complaint I expect RCS to prioritize resolving this matter promptly.