IS GETTING A STATEMENT TOO MUCH TO AS****

I have a Contempo Account which I opened about 4 months ago. Since opening the account I have purchased over R2000 worth of clothing on the account. To date I have not received a statement for this account. I have called RCS on numerous occasions to ask them to send me a statement so that I know how to pay each month, but I cannot get through to them... I was once on hold for 10 minutes before I hung up the phone. I have also been in store and asked the sales lady to call them and arrange that a statement be emailed to me. That has not happened. At least twice a month a receive a sms asking me to come and enjoy there wonderful sales as I have ***xx amount of credit to spend. If you guys can send me an sms asking me to come and spend my credit then why the hell can you not send me a statement. When I don't pay by the due date you have the audacity to send me a. Sms Saying I am late with my payment of *** and that I should call you to arrange a payment plan.... ***!!! Listen RCS pull your finger out of your butts and send me a freaking statement please. I would really really really like to pay you.. I pay via EFT as I refuse to go to the mall and stand in a line... I like to do my transfers on payday so please someone call me so that we can sort this problem out...