1 reviews | Active since May 2013
I made two purchases from Makro in November, mid December downloaded my first statement, end of December paid more than what installment was due. Checked my statement in January, amount allocated for interest alone has almost doubled that of last month yet my closing balance this month is lesser than last month. Consultant was rather making reference to other amounts such as protection fees etc on account and if I over pay what my installment is it goes to my balance amount.
At the end of the call she could still not explain to me why my interest payable this month is more than last month, instead I was told that some months you'll pay lesser and some months more interest!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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