LT
Lizel T
1 reviews | Active since Oct 2010
10 May 2022, 15:15
Interest Charges
RCS is so pathetic they charge you interest on an account that was paid before the 1st. Reverse these charges or believe you me, no further payments will be made until this is resolved.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
10 May 2022, 15:50Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply10 May 2022, 15:50
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
11 May 2022, 12:23Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS Group
RCS's reply11 May 2022, 12:23
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS Group
LT
Lizel T's updateReviewer Update
11 May 2022, 15:31So typical RCS. They resolve a complaint WITHOUT contacting me or sending me an updated statement showing that the problem was indeed resolved
LT
Lizel T's update11 May 2022, 15:31
Reviewer Update
So typical RCS. They resolve a complaint WITHOUT contacting me or sending me an updated statement showing that the problem was indeed resolved