sF
shenaz F
1 reviews | Active since Jun 2015
22 Jun 2020, 18:08
Insurance Claim
They deserve a 0. 2 months since I sent in claim and more than once. No response. You better not be impacting my credit file. It is not my fault you not getting back to me. I will make no payments to you. I have paid insurance for a reason.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
23 Jun 2020, 10:21Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Jun 2020, 10:21
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
sF
shenaz F's updateReviewer Update
25 Jun 2020, 14:18I am behind you. Game/RCS or whatever they call themselves is disgusting in terms of service. I submitted a claim 2 months ago and continue sending it in and all I get is an email requesting documents. Mind you they requesting what I have just sent them. And by the way I called and the docs I sent confirmed so why are you asking for documents you have. Just sort my damn claim out.
sF
shenaz F's update25 Jun 2020, 14:18
Reviewer Update
I am behind you. Game/RCS or whatever they call themselves is disgusting in terms of service. I submitted a claim 2 months ago and continue sending it in and all I get is an email requesting documents. Mind you they requesting what I have just sent them. And by the way I called and the docs I sent confirmed so why are you asking for documents you have. Just sort my damn claim out.