AM
Apple M
1 reviews | Active since May 2020
31 Mar 2022, 08:49
****ING DUMB RCS SERVICE
I have never experience worse service in finance than with the RCS group. I took out a card with Makro. I am presently paying off the card. on 30 March 2022, I received an SMS stating that a purchase was made on my card at a Pik n Pay in Brakpan. Who the **** even lives in Brakpan???? They allege that the called me to verify the payment and when they could not get hold of me, the proceeded to process the payment. ARE THEY ****ING MAD???????? Why the **** would you do that. Now I am spending time sorting out their bull****! I am LIVID!!!
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RCS's replyOfficial
31 Mar 2022, 17:09Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply31 Mar 2022, 17:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group