incurring interest whilst debt is settled

Item: RCS
Rating: 1
Author: Bonginkosi Q

I finished paying my loan in March 2025, but they keep on sending me statements of interest and threatening to take me to credit bureau. When I called the head office, they made me wait until they came back and told me I must call again following day because the responsible department has gone home.

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Replies (1)

RCS's replyOfficial

02 Sept 2025, 14:22

Good day Mr. Bonginkosi,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,RCS Group

RCS's reply02 Sept 2025, 14:22

Official