incorrectly listed /wont close my account

<p> </p> <p>Please note that I have a game card which was fully paid in November and I requested for my account to be closed.</p> <p>Thereafter, I received a call stating that there was a balance outstanding for card fees. I was extremely upset as I had closed my account.</p> <p>Nevertheless, I paid the amount due for card fees and instructed RCS once again to ensure my account was closed.</p> <p> </p> <p>I was shocked to recently find out that I couldn’t take out a cellphone contract as RCS has listed me as a bad payer.</p> <p>This is absolute nonsense and I demand that my name be cleared immediately.</p> <p> </p> <p>Further to above, I have made all my payments to GAME/RCS cards despite them not sending me any statements</p> <p>Please refer to the telephonic recordings from customer care on 22/23 May 2017</p> <p>I spoke to Nicole and Dash REF: ********** 00096</p> <p> </p> <p>Please treat this matter as urgent and send me feedback as I need my name cleared asap</p>