Incorrect listing on Trans Union

Being recently divorced I app**** for a second bond to pay out my ex wife share of property.I was refused application due to a listing for arrears on Trans Union by RCS cards.I sent countless mail to clear my name to no avail.I believe that legally the debt have "prescribed" .I corresponded with Dikeledi Kutumela as the account was handed over to Norton.I received official e mail stating that the account is officially closed,yet my details are still listed on Trans Union.I have requested letter stating that account is closed,to no avail.I have sent mail to Gouwa Esack and Jolene Mama from RCS as well.Will someone please restore my faith in humanity,and reply to me.