LH
Lilian H
1 reviews | Active since May 2013
09 Jun 2025, 13:03
Incorrect Listing
Incorrect Listing Good afternoon Game Stores
I had a Game Stores account almost 10 years ago which I settled. I recently found out this account is listed on ITC.
I went to Game store in Windhoek and they confirmed there is no balance due on the account. I have been trying to get hold of Game/RCS for a few weeks now via email and telephone with no success.
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Replies (2)
RCS's replyOfficial
09 Jun 2025, 17:01Good day Lilian Hangula,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply09 Jun 2025, 17:01
Official
Good day Lilian Hangula,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
LH
Lilian H's updateReviewer Update
26 Jun 2025, 10:24Good day, just doing a gentle follow up regarding the following.
LH
Lilian H's update26 Jun 2025, 10:24
Reviewer Update
Good day, just doing a gentle follow up regarding the following.