LB
Linda B
1 reviews | Active since May 2012
20 Oct 2021, 11:22
Incorrect information at the credit bureaus
I sent an email on 20/09/2021 (and have not received a response) with regards to the fact that on most credit bureau's it shows that I am behind with payments to you. I have fully paid up my account in July 2020 yet it still shows that I owe you money. This was apparently resolved in October 2020 but clearly my information has not been updated and is affecting my credit score negatively.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
20 Oct 2021, 11:58Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's reply20 Oct 2021, 11:58
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group