1 reviews | Active since Nov 2009
Incorrect billing
I had a personal loan account and asked for a settlement amount.
This account was settled, then received another payment notification of a balance which was settled again. Now received another payment to be made? This means that even when I settled my account with the amount RCS provided you still deducted money, I paid additional and now furthermore have another outstanding balance.
I also have an RCS card that I have used for more than 10 years now.
I will be closing all RCS account!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,