TT
Takalani T

1 reviews | Active since Jul 2012

23 Oct 2020, 10:32

Incorrect Account appearing on my credit profile (THIS IS NOT MY ACCOUNT REMOVE IT)

So far I've been dealing with Shane Christie and Victor Jordan to Remove an account on my credit profile which is not mine.

Shaun confirmed that the account belong to someone else. a month later. My credit report still has an unpaid account which is not mine. What ****ery is this? What **** is this. RCS why can you update my profile? What the **** is going on here?

sort out your mess. THIS IS NOT MY ACO**** You cant tell me there is nothing you can do. when an account not in my name is displaying on my Credit Profile. This is bull****.

0
Replies (2)
RCS
RCS's reply23 Oct 2020, 10:55
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply06 Nov 2020, 08:13
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS