*********** staff at RCS

I desperately need a statement of a policy which I canceled last month. I was at Edgars yesterday as this is where I took the policy and they called RCS but I was transferred 7 times and the call was cut twice. I spoke to a Sharon, Spongile, twice to Clarins and I didn't take the others names at the beginning of the call. I am super frustrated as I need the statement showing that my policy was paid up. I even asked Clarins to get the manager s I was fuming and she cut the call. It's the worse service I have ever received by far.