VR
Vicky R
1 reviews | Active since Sept 2020
08 Mar 2021, 08:21
*********** STAFF!
I have never met a company that is so *********** in the work they do! My account has been up to date for months and I have even sent them my Paid Up letter but still on my Credit Score it shows that I am in default! After numerous attempts to call and get this sorted I have been sent from pillar to post and no one seems to understand what to do! YOU ARE THE WORST LOAN COMPANY EVER! I would not recommend people to get loans from you!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
08 Mar 2021, 11:50 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Mar 2021, 11:50
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
13 Apr 2021, 10:53Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply13 Apr 2021, 10:53
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
VR
Vicky R's updateReviewer Update
31 May 2021, 14:28It has not been resolved as my credit report STILL shows that my RCS account is in default!!!
VR
Vicky R's update31 May 2021, 14:28
Reviewer Update
It has not been resolved as my credit report STILL shows that my RCS account is in default!!!