*********** Service RCS - Sunglass Hut

I have had numerous issues with the RCS group regarding my account. I make eft payments monthly and last month my payment was not allocated as the ref number had one incorrect digit. I immediately called in and rectified it, i also emailed proof of paymeny it through TWICE as well as sent it through to their WhatsApp contact. The payment has still not been allocated to my account and i am continuously receiving short payment messages. They have time to send out these incorrect messages but cannot correct my account. I will never use these *********** company again. this is just beyond frustrating.