GF
Galiah F
1 reviews | Active since May 2019
07 Sept 2019, 10:19
*********** service
Absolutely disgusted, dissatisfied and disappointed with the lack of urgency with my refund from this company never have I ever been struggling this much for a simple refund after communication that I will recieve my refund last week already and if not this week nothing has materialized! I've been sending the proof you wanted but yet I have to send this stuff every time because your staff are lazy and ***********! Just give me my refund! I bet you going to call and ask for the same documents again I've been nice the whole time and I swear the next time I'm going to be asked to resend these documents it wont be pleasant for the one contacting me!
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
09 Sept 2019, 09:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Sept 2019, 09:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
26 Sept 2019, 12:11Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
RCS's reply26 Sept 2019, 12:11
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
