1 reviews | Active since May 2015
*********** SERVICE
My husbands account was paid on the 17th April, at Makro Ottery branch, during payment the power went out, they could not print him a payment slip. We went to the bank and got his bank statement which we sent through we got no feedback, I eventually called them, RCS advised that we must get Target Number from the bank....we went back to the bank, which advised us they don't do Target numbers that our bank statement is suffice....<br> <br> this was sent again, Makro Ottery also sent RCS all the details as well as a letter advising that the payment was done there and the operator even recalled my husband being there and making the payment. <br> <br> And yet still nothing from RCS....this is TERRIBLE. service, I've looked up and so many other people are complaining about the same issue - unapp**** payments.... this is pathetic. <br> <br> would like this matter sorted asap.<br>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
