*********** rude staff & **************

After changing banking details, I contacted RCS card through emails & calls to inform them & to request debit order switching. I was given different stories by their staff, the 1st version was that they do not work with the bank I've switched to & I know that's a lie as I have colleagues who's RCS debit orders are going off from the same bank. The 2nd version was that I must call in again as they were short staffed when I called the 1st time, I did that this morning & requested to speak to the payments/debit order manager & the manager said they were too busy to attend to me, I must just leave my number so that they call me back which I have been doing for the past two weeks.