*********** RCS agents at Builders Warehouse

I app**** online on the 6 January 2021 for an RCS Builders Store card. I received an email to confirm my application was successful on the 7 January 2021 which request me to go to an builders hardware store to collect and activate my card. On 7 January 2021. Thursday at I arrived at Builders Warehouse Gezina to be informed the RCS agents only work until 4pm. I request the customer service consultant at the money market to request the RCS merchant to call me on Friday the 8 January 2021 to confirm the times the agent will be working. I received a call at 8.35 from the agent to notify me that she will be working until 6pm . On Friday 8 January 2021 after my gym session I went to Builders warehouse in Centurion. At 4.54 I was told the RCS merchant works until 5pm. I was at the counter .4.55pm and was informed the RCS merchant has left for the day. I called builders warehouse in Gezina at 5pm to check if the agent was still there I was told she has already left and only will be back on Monday, as she does not work on Saturdays. I called the call centre of RCS at 5,35pm to verify this information as it made nonsense that every builder ware house store is opened from Monday to Friday until 6pm and to establish if I can find another builders warehouse store in Pretoria East that has a RCS agent working on Saturday the 9 January 2021. The consultant who assisted me contacted an RCS agent at Builder warehouse Lynnwood only to discovery the following All RCS merchants(or agents as they are referred) has to be at the store until 6pm . A RCS agent of Builders Warehouse in Lynnwood is working on Saturday 9 January 2021. I still have no RCS Builder store card and I am actually at the point of cancelling this application as I never seen such lazy *********** individual with no work ethics. unfortunately due to the nature of my work I cannot go any earlier as I finish work at 4.30pm. These two Builders Warehouse store both are close to me, but extremely useless RCS agents shows no real public relations qualities. To top this all RCS keeps sending me emails stating I have to collect my card that no merchants are around. These two areas I have been to is both 15 km either way from my home. I am still shocked that they have no consistency in terms of working hours that is not in align. with the operating hours of Builders warehouse trading hours. Its a waste of time and energy applying for this card.