KV
Karen V
1 reviews | Active since Nov 2014
18 Mar 2019, 14:36
*********** RCS
RCS Pick n Pay Store card - unless you are looking for endless harassment and probable blacklisting, don't even listen to the marketing s****.
Don't email proof of payment - they don't attend to emails.
Don't try phoning their ********** unless you have hours to listen to music. If you do manage to speak to a consultant (Siphokazi & Bethe), don't get your hopes up that anything will come of it. Don't even expect that the supervisor (Kashis) "will phone you back today still"
I think I should wait until this matter goes to court and then claim damages as well
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
19 Mar 2019, 13:57Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply19 Mar 2019, 13:57
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
20 Mar 2019, 09:35Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply20 Mar 2019, 09:35
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
