KV
Karen V

1 reviews | Active since Nov 2014

18 Mar 2019, 14:36

*********** RCS

RCS Pick n Pay Store card - unless you are looking for endless harassment and probable blacklisting, don't even listen to the marketing s****.

Don't email proof of payment - they don't attend to emails.

Don't try phoning their ********** unless you have hours to listen to music. If you do manage to speak to a consultant (Siphokazi & Bethe), don't get your hopes up that anything will come of it. Don't even expect that the supervisor (Kashis) "will phone you back today still"

I think I should wait until this matter goes to court and then claim damages as well

0
Replies (2)
RCS
RCS's reply19 Mar 2019, 13:57
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

RCS
RCS's reply20 Mar 2019, 09:35
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,