*********** line manager without any information and RCS and game system are not aligned.

I Sipho Seerane have an account with Game under RCS and I am always paying my account on time and the store system says I am up-to-date with my payments. This morning I tried to use the card and only to find that the system is rejecting.

The store agent tried her best to help and connected me to the Headoffice line and the consultant mentioned something about my account being in arrears.

I asked how possible as the store system says I am up to date, I requested to speak to the line manager who came to the line however he was useless as he could not assist and only hungup the call, unprofessional I wonder how did he qualify for the position.