1 reviews | Active since Aug 2014
*********** customer services
<p>I contacted RCS on Monday 19/06/2017 asking for a settlement amount and after verification of my details the consultant said it will be emailed l. I received nothing so I called back this morning and went through the same verification process. In all instances my email address was verified where I actually called it out. After 4 times of calling for the same thing it appears that my email address is incorrect on their side. This is just pure *********** and no sense of urgency on their side. I've wasted my airtime 4 times today and still I haven't received the email. This is not on.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,