*********** consultants

Hi my name is innocentia, last time when I went to work it was on the 26 of March 2020 , I have an account/credit card with RCS group and I have been so loyal in paying them until I lost the income, I have submitted everything they said I must submit in April for my insurance claim, so no one got back to me to tell me wether was it approved or not instead I receive calls reminding me that my account is on areas, I then decided to call the insurance claim department the consultant said I need to email them my statement to support my theory that am not getting paid I then did that I immediately emailed them the documents but am so frustrated I was on hold for more than 30 minutes they are taking me from piler to post am so frustrated because am using airtime that I don’t even have hence I said I don’t have an income and the consultant is so rude and *********** please help me, RCS must not treat me like that My account was always up to date and I’ve paid for the insurance all the time

Thank you ***