ND
Nichail D
1 reviews | Active since Jul 2015
22 Jul 2015, 14:55
***********
One of my payments I have made on my account is not reflecting and this is causing that RCS is saying my account is in arrears. I have phoned on numerous occasions only to be told that I need to send them my proof of payment and when I do send it I receive a reply that they have not received payment on the very mail I attached my proof.<br> <br> I don't know what else to do because I am not getting any assistance from RCS whatsoever
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
23 Jul 2015, 09:50Hello Nichail,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply23 Jul 2015, 09:50
Official
Hello Nichail,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,