MR
Marike R

1 reviews | Active since Sept 2020

27 Oct 2020, 10:36

Incompetency RCS Game Stores

RCS Game stores handed me over to their attornies. I have been in contact with them for more than a year now. I have written a Hellopeter review about incompetancy and they responded shortly after asking for the the proof of payments that I have sent for the last year. They needed an account number which I went to the bank for more than once and struggled on the final day for more than and hour. Finally I had all they wanted, sent it to them and still haven't heard anything since. ITS BEEN 4 WEEKS! This is trumendously frustrating and showing the lack of decensy and incompetence to finish something started.

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Replies (1)
RCS
RCS's reply27 Oct 2020, 10:39
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

Best regards,