Incompetence RCS for Queenspark Payments

Paying your account for Queenspark on line or in store makes no difference to RCS as they cannot pick up any payments but in stead send sms’s or phone you constantly to pay your outstanding amount which was already paid weeks ago! There is obviously a HUGE problem here as I have the same problem every month!! I think it’s time for Queenspark to change to another company as RCS us just giving them a BAD name in the industry. At this stage I am so fed up that I would rather close my account with Queenspark than to go through this every month with RCS not doing their job and causing such inconvenience to Queenspark customers having to prove every month that they have paid their accounts!!