BW
Bev W
1 reviews | Active since Mar 2015
15 Sept 2025, 00:15
Incompetence of calll centre staff
ZERO STARS!!!!!! Incompetence of the highest degree! 4 phone calls, email and over R200 airtime being put on hold for 24 minutes and ZERO resolution. Team leader even more *********** than staff!
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
15 Sept 2025, 08:03 Good day Mrs. Beverly Weber,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
RCS's reply15 Sept 2025, 08:03
Official
Good day Mrs. Beverly Weber,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group