RP
Reuben P
1 reviews | Active since Jan 2013
30 Apr 2021, 10:50
Incompetence is alarming
All my requests for monthly statements and cell phone insurance and other insurance products to be cancelled, it still hasn't been done. The incompetence is alarming. Account number ***
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Replies (2)
RCS's replyOfficial
30 Apr 2021, 10:59Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply30 Apr 2021, 10:59
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RP
Reuben P's updateReviewer Update
30 Apr 2021, 13:17the same old same old ******* response but nothing changes. This is exactly the same response we got but to date there's no change
RP
Reuben P's update30 Apr 2021, 13:17
Reviewer Update
the same old same old ******* response but nothing changes. This is exactly the same response we got but to date there's no change