HB
Hendrik B
1 reviews | Active since Jan 2012
24 Sept 2020, 09:56
Incompetence in administering Edgars accounts
After an initial bad review on RCS regarding TERRIBLE service on my Edgars account, which I have evidence should have 0 balance - the evidence was directly shared with Nicole from edgars accounts, I recieved ANOTHER request for a payment. This issue continues. I cannot understand why RCS is incapable of sorting out a simple account issue.
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Replies (2)
RCS's replyOfficial
24 Sept 2020, 10:05 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply24 Sept 2020, 10:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
HB
Hendrik B's updateReviewer Update
28 Sept 2020, 12:03Still waiting for communication from RCS
HB
Hendrik B's update28 Sept 2020, 12:03
Reviewer Update
Still waiting for communication from RCS