INCOMPETENCE

Good day.

This is the second time I need to write a review on RCS Credit Card Department.

I have sent numerous emails to this department to finalize a payment I made to them to stop my credit card. I paid them the whole amount, but they blatantly refuse to get back to me, nor find the payment I made.

As of now, 2 additional payment have been collected by them via debit order.

I have sent them the proof of the banking details, the account number, the Target details, as they asked, but to no avail.

I need them to respond, so this matter can be cleared up.

The previous time of the review, they just sent a mail, stating that they will contact me.

This never happened, and I am getting sick of the way they ignore all the emails, and telephone calls.

Please help me to clear this matter as it is quite an amount which I cant afford to lose.

Regards.