JW
Juanita W

1 reviews | Active since May 2015

18 Jun 2018, 12:22

Incompetance of account department

It seems this is going to be a monthly thing now. Transactions put through budget reflecting on revolving credit. I am getting fedup with the incompetance of the accounts department.

0
Replies (2)
RCS
RCS's reply18 Jun 2018, 14:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply21 Jun 2018, 14:53
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS