Inability to reconcile payment made

Absolutely rediculous! I am now convinced that you want to make money charging interest on a interest free paid up account. How long and how many times must I send you pop? I have emailed and faxed proof to different people and different departments but when I phone no-one knows anything. I have discussed all details with Elona and Jian in the payments department and still I'm getting reminders to pay. You are messing up my credit profile which was fine before I came in contact with RCS!! I am going to get legal advice and RCS will pay all my costs because I will proof in a court of law that your systems are absolutely unable to reconcile accounts. Two weeks and NOTHING is being done. Flippen useless to try and discuss this further. I will NOT pay anything because I do not owe you a cent!