CK
Chantalle K

1 reviews | Active since Jun 2012

05 Dec 2017, 16:20

IMPOSSIBLE to pay accout!!!

WHERE CAN I PAY MY COTTON ON RCS ACCOUNT!?!?

I've been to Markhams, Spites, Old Khaki, Game, Fochini, American swiss. None of these places you say we meant to pay at accepts payments. I phoned RCS customer care line and she tells me to go pay at Cotton on.. I'VE NEVER BEEN ABLE TO PAY THERE.. I ask her are you sure? Since when can we pay there?, cause since I opened this account I could never pay at their own store! I go back to Cotton on to be told ' you can not pay here'..

DO YOU GUYS EVEN KNOW YOUR OWN PRODUCT???!!

DO YOU GUYS WANT TO GET PAID??

WHY IS IT IMPOSSIBLE AT THE STORES YOU SAY I PAY AT??

I suggest you phone all these stores in Mall of the South and educate them on how RCS works if you guys even know.

You guys can come to me if you want payment.. Cheers ✌?️

0
Replies (2)
RCS
RCS's reply06 Dec 2017, 09:24
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply06 Dec 2017, 09:35
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS