Impossible to close account with RCS.

I have been trying to close my rcs account for almost two months and no one is helping nor caring at all. On March 29, 2019 I tried calling rcs to close my account. After 15 min of waiting on the phone I decided to send an email. A day later I received a response from contactus. They requested closures to assist with closing the account. In April I received a statement where a service fee was added. I email requesting an update on the closure of the account. End of the month I was debited. I emailed again requesting an update, this time adding complaints in cc. This month received another statement still no one responded nor assisted to close the account. Clearly when you pay up your account they don't give a **** about you cause it's more money for them.

Worst credit provider.