IW
Ian W
1 reviews | Active since Jan 2021
12 May 2022, 13:03
Impossible to Close Account
Once you have joined you have sold your soul ... even after settling your balance and blocking your card STILL it is impossible to close your account. Call after call, excuse after excuse! My account is settled PLEASE CLOSE IT
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
12 May 2022, 16:37Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 May 2022, 16:37
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
20 May 2022, 12:01Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply20 May 2022, 12:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS