AM
Ashleigh M

1 reviews | Active since Dec 2013

15 Sept 2017, 13:27

*******ly obtaining details by Waleed at RCS Telemarketing

I was completing an application telepathically up until the telemarketer Waleed asked me to give permission to get access to my bank details . I said NO and became very worried about how scrupulous the whole business is. I then told him I have a meeting to rush to and he said that he will call me after 12. it is 2 hours later and no phone call. I have called the call center and spoke to a Shante who said they would call me back and yet again nothing . RCS cannot *******ly obtain information from my bank and suffer no consequence. I am taking this matter to the Ombudsman !!!!!!!

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Replies (1)
RCS
RCS's reply15 Sept 2017, 13:41
Official

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group