TM
Tshidi M
1 reviews | Active since Apr 2014
02 Sept 2015, 08:50
If thats the case RCS should hire more staff
To whom it may concern <br> <br> This morning I tried to call RCS call centre since I was experiencing problems with my card ,guess what I was on hold for 8 minutes ,I repeat 8 minutes .my question is why ?because it is still early in the morning ,everybody is still fresh and level of energy is high unless of course your consultant do not appreciate their jobs ,I am really ****ed because I was using my airtime to be on hold for 8 minutes is unacceptable .can someone who is not lazy call me and sort out my problem ...Thank you<br> <br> You guys are lucky enough that I forgot my password ,for twitter and Facebook otherwise I was going to paint your name red on social medias ....<br> <br>
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Replies (1)RCS's replyOfficial
04 Sept 2015, 12:51Hello Baby Bee,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply04 Sept 2015, 12:51
Official
Hello Baby Bee,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
