Identity theft

As per below, the consultant i spoke was not helpful, not taking accountability and effective. Called: (021 -***

Identity theft

Good day.

I Miss Lucia T Mngomezulu, hereby to advice you that there is ********* out there using all your details, Logo as per below attached.

George Elvis (Mr.)

Senior Loan Manager RCS Loans Financial Company (SA) Limited Licensed Financial Services Provider +27 (0) 71 *** (telephone) +27 (0) 86 *** (fax) *** (Email)

This guy did sent me an email acting to be as if he works for your institution and advising that I do qualify for Loan with a discounted interest rate. I did check online your details, all matched your profile, meantime it was a **** as I did call your call your Complaint last week 09/10/2020 spoke to some lady by the name on Morne Or something to that name. She advised me that first RCS is not offering loans at the moment and that I was ****med. I then immediately without a waste of time , I went to the Police station to open a case of ***** and Theft, provided the police officer with all emails attachments n communication between this guy and me, with call list too. CAS 251/10/2020 from Alexandra Police Station.

The sad part is that I did provide this guy with my personal documents including ID, Payslips and statements. I was very angry with myself of how did I allow this induvial to **** me like that, worse *****ing from me, a debit of R5000 from hard working salary. I am currently under trauma with this dilemma as went to the institution that they bank with to ask the put a hold on the account. The case is currently still under investigation and awaiting for feedback.

I understand that ********* did impersonate your business, using the business' information and identifiers, to establish credit then processing through which they able to make and process ********** transactions using the ****** identity - for themselves and even as a service for other ********* Cyber ********* typically did send out thousands of these phishing emails at once, knowing that some percentage of unsuspecting recipients will “take the bait”, which I was the victim.

RCS Group is there anything that you are doing with this manner and ******** activity, since this ********* used your business identity for theft and ***** . Are you securing your business against identity theft ? Which it does affect your business's reputation too, honestly I wont trust or feel safe to do any business with your business.

I will appreciate if I can get feedback with the matter as currently I am so depressed and frustrated asking myself who will be next to be ****med.