I will never do business with RCS

So I have an Edgars account that I did not use for many years and I bought with it last year. And on the 5 of Jan 2024 I went to Edgars Kimberly to pay off the amount owing which I asked the cashier how much was the total balance and paid the full amount. To my surprise I got a reminder that I owe R45.90 and I must pay it to avoid a negative credit record. Then I paid that via eft and called the RCS contact centre to understand why do I have a balance when I have already paid up the account. What the consultant was trying to explain I did not understand and she told that I was supposed to have asked for a settlement balance at the store and she gave a settlement of R106.5 from R45.90. Unfortunately, it is by default of owning an Edgars account that I am now associated with RCS of which I will never want any association with them in the future. In any case, the purpose of this review is to make RCS aware that I have paid the R106.5 settlement via EFT which you ****med out of me and please make sure that Edgars account is closed.