HN
Honest N
1 reviews | Active since Apr 2010
21 Oct 2023, 14:40
I was sold made to believe their false advertising when I took up their credit offer
I was sold made to believe their false advertising when I took up their credit offer. However, all these promises were lies
Helpful (0)
Replies (15)0
Replies (15)
RCS's replyOfficial
21 Oct 2023, 14:49 Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Oct 2023, 14:49
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
HN
Honest N's updateReviewer Update
21 Oct 2023, 16:04This complaint was sent to RCS on the 17th of October
Till now not a single phone call or reply to my numerous emails 🙄
Till now not a single phone call or reply to my numerous emails 🙄
HN
Honest N's update21 Oct 2023, 16:04
Reviewer Update
This complaint was sent to RCS on the 17th of October
Till now not a single phone call or reply to my numerous emails 🙄
Till now not a single phone call or reply to my numerous emails 🙄
RCS's replyOfficial
22 Oct 2023, 09:24Hi Honest . I will get back to you as soon as possible. Please look out for an email from me.
RCS's reply22 Oct 2023, 09:24
Official
Hi Honest . I will get back to you as soon as possible. Please look out for an email from me.
HN
Honest N's updateReviewer Update
22 Oct 2023, 13:33Sorry didn't get and emails yet. Also can you please tell me your name ?
HN
Honest N's update22 Oct 2023, 13:33
Reviewer Update
Sorry didn't get and emails yet. Also can you please tell me your name ?
RCS's replyOfficial
22 Oct 2023, 16:03 Hi Honest . My name is Victor. I will investigate and once I have an update, I will contact you via the details that you ave provided here.
RCS's reply22 Oct 2023, 16:03
Official
Hi Honest . My name is Victor. I will investigate and once I have an update, I will contact you via the details that you ave provided here.
HN
Honest N's updateReviewer Update
22 Oct 2023, 17:03Okay Victor
I hope this won't take a week before you give me an answer.
I hope this won't take a week before you give me an answer.
HN
Honest N's update22 Oct 2023, 17:03
Reviewer Update
Okay Victor
I hope this won't take a week before you give me an answer.
I hope this won't take a week before you give me an answer.
RCS's replyOfficial
23 Oct 2023, 10:13Hi Honest,
We will provide our response as soon as possible, once the investigation has been completed.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
We will provide our response as soon as possible, once the investigation has been completed.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Oct 2023, 10:13
Official
Hi Honest,
We will provide our response as soon as possible, once the investigation has been completed.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
We will provide our response as soon as possible, once the investigation has been completed.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
HN
Honest N's updateReviewer Update
23 Oct 2023, 16:06This is not acceptable 😑 I have been sending emails to your Customer Care and made calls but still today I dont have any feedback from such a big company?
Can you get someone to contact me soonest. I had this complaint since 17th October 2023.
Can you get someone to contact me soonest. I had this complaint since 17th October 2023.
HN
Honest N's update23 Oct 2023, 16:06
Reviewer Update
This is not acceptable 😑 I have been sending emails to your Customer Care and made calls but still today I dont have any feedback from such a big company?
Can you get someone to contact me soonest. I had this complaint since 17th October 2023.
Can you get someone to contact me soonest. I had this complaint since 17th October 2023.
RCS's replyOfficial
23 Oct 2023, 16:15Good day,
Thank you for your message.
Thank you for your message.
Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the complaint has been resolved.
Your complaint is currently still in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply23 Oct 2023, 16:15
Official
Good day,
Thank you for your message.
Thank you for your message.
Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the complaint has been resolved.
Your complaint is currently still in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
HN
Honest N's updateReviewer Update
23 Oct 2023, 16:41I have already waited for more than 6days already 😩 😫 🙄
HN
Honest N's update23 Oct 2023, 16:41
Reviewer Update
I have already waited for more than 6days already 😩 😫 🙄
HN
Honest N's updateReviewer Update
24 Oct 2023, 14:49Today is the 24th October and still no response from RCS - shocking 😑 😒 😐 🙄 😕 😳 😑 😒 😐 🙄
HN
Honest N's update24 Oct 2023, 14:49
Reviewer Update
Today is the 24th October and still no response from RCS - shocking 😑 😒 😐 🙄 😕 😳 😑 😒 😐 🙄
RCS's replyOfficial
24 Oct 2023, 15:51Good day Honest
I have sent a response via email.
Regards
Bronwyn
I have sent a response via email.
Regards
Bronwyn
RCS's reply24 Oct 2023, 15:51
Official
Good day Honest
I have sent a response via email.
Regards
Bronwyn
I have sent a response via email.
Regards
Bronwyn
HN
Honest N's updateReviewer Update
25 Oct 2023, 13:47I have also sent a response where I was asking some questions about your poor response
HN
Honest N's update25 Oct 2023, 13:47
Reviewer Update
I have also sent a response where I was asking some questions about your poor response
RCS's replyOfficial
25 Oct 2023, 13:54Hi Honest, I'm sorry that you have not been assisted sooner. I will investigate and advise once I have an update. Please look out for an e-mail from me with next steps.
RCS's reply25 Oct 2023, 13:54
Official
Hi Honest, I'm sorry that you have not been assisted sooner. I will investigate and advise once I have an update. Please look out for an e-mail from me with next steps.
RCS's replyOfficial
25 Oct 2023, 16:17Hi Honest, thanks again for being in contact and for your patience. We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
RCS's reply25 Oct 2023, 16:17
Official
Hi Honest, thanks again for being in contact and for your patience. We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.