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1 reviews | Active since Nov 2016

28 Nov 2016, 13:21

I settled my account 03/2015 - accout been handed over to two different attorneys since then

<p>I settled my account on 31/03/2015 with MBD attorneys, which I was handed over to the first time. I made the full payment, asked them to send me a paid up letter. </p> <p> </p> <p>Since then I was handed over to 2 other attorneys for this account. I've been trying to close this account for more than a year now.</p> <p> </p> <p>None of the attorneys want to help me, RCS doesn't want to help me, I've been running around trying to close this account without any help</p> <p> </p> <p>RCS - please close my account and send me a paid up letter!!!!!</p> <p> </p> <p> </p>

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Replies (2)
RCS
RCS's reply28 Nov 2016, 14:10
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply06 Dec 2016, 11:01
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS