I need them to see this and make sure that they close my account that I have been begging for them to close since the 9th October 2023

I need them to see this and make sure that they close my account that I have been begging for them to close since the 9th October 2023 . It’s fully paid and they’re busy giving me the run around in closing this account as requested , I spoke to about 5 people already at RCS and none of them know what they doing , they even failing to send me a paid up letter . I’m not going to repeat myself please I’m very tired and want this account closed urgently because this has been going on for long RCS needs to stop being ****MERS please forcing people to stay with accounts they do not want such a shame on you .