TD
Thandeka D

1 reviews | Active since Jun 2015

07 Oct 2016, 10:35

I'm so stressed

<p>Good morning, <br />I received the following sms notifying me that my builders debit was not recieved but it was deducted off my account.</p> <p>Please fix your mess its really stressful.</p> <p><br />The Debit order on your Builders Card has not been received. Please go to any store to make payment or refer to statement. For queries call ********** 740</p> <p>Absa: CHEQ2891, Sch t, 05/10/16 SETTLEMENT/C - NAEDO TRACKED DO, RCSCARDS / ********** 378496, R-412.00, Available R2,114.50. Help ********** 600; DLAMIT1618</p>

0
Replies (2)
RCS
RCS's reply07 Oct 2016, 10:36
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply15 Oct 2016, 09:19
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,