I JUST WANT TO CLOSE MY ACCOUNT

<p>Yesterday I settled my Game Account. I was then told to email RCS to close the account. I did this 8 times. I even tried the contact us email, and every email bounced back. I spoke to several call Centre agents (Emmanuel, kaylin, Norma, Nicole) who were all unhelpful and rude. I have all reference numbers for the calls. I then tried to fax them as they requested fax, this did not work either. I had spent the whole day sending emails from two different work accounts a gmail account and a different company email address, everything comes back. ALL I WANT TO DO IS CLOSE MY ACCOUNT. I do not want another call Centre agent to call me, either a manager or someone who can close my account and provide me with proof that they have done so, that is the only call I will accept. If I have not recieved a call by the end of business tomorrow. I will take this matter up with the Ombudsman, because I have paid up my account and RCS is forcefully stopping me from closing my account. That is against the consumer protection act. I hope this matter can be resolved. </p>