I have a Game store ...

I have a Game store card from RCS ...was advised by RCS consultant to go through the branch which I did to get assistant.Branch only assisted partially and advise RCS call center needs to assist , basically pushing blame.Now I called the RCS call center over 15 times (call log as proof) half way through the call it just ends and my problem not resolved.Over R150 airtime wasted and no assistant. Very unprofessional and poor service.All calls are recorded, so management needs to look into this.