M
Mubeen

1 reviews | Active since Aug 2025

11 Aug 2025, 15:55

I got approved

I got approved. I was then asked to register using the RCS app. I tried. Every time I got to the facial security check, the process got stuck and I had to start all over again, and again, being blocked by the facial security check. No support. No comms from RCS about this matter as well.

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Replies (1)
RCS
RCS's reply11 Aug 2025, 16:12
Official
Good day Mubeen,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,RCS Group